The Occasional Pain of Upgrading Firmware

This describes some of the problems I encountered when upgrading from FortiOS 5.2.7 to 5.4. I have installed several point upgrades and patch releases to the FortiGate in the past few months, and frankly was a little to trusting about this. I had planned to install 5.4 on Friday evening, then go to dinner with my brother. I didn't anticipate any major problems, but I got them anyway. Fortunately this was with my in-house FortiGate 60-D so I wasn't faced with the prospect of having a client down while I sweated this out. I went to dinner anyway and resumed troubleshooting the next day, but because time was limited it was Sunday before I really had things rocking again.

What I Did Wrong

  • I did not read the docs before I installed this upgrade.
  • I didn't follow best practices.
  • I didn't take my own advice that I give my clients.

Improving Manufacturing Order Turnaround

"Our Sales staff used to have to come out to the shop floor for stock status updates. We did not have control of our raw materials and finished goods inventory..."

Please Uninstall Quicktime

Apple has announced that they will no longer provide security updates or patches for a program called Quicktime. Check now, and if it's installed on your system understand that it is a known security risk.

Before long somebody will email you a cute little video of puppy dogs or kitty cats that only plays on a QT player, and when you play it it will infect your computer with a virus, or something even worse.

Simply use the appropriate program, probably "Programs and Features" in the Control Panel, and uninstall Quicktime. You'll never miss it.

If you have a video that requires QT and is irreplaceable, call or contact us and we'll help convert it to another format.


ACA Savings

How much money can you save in the costs of complying with the Affordable Care Act by using the Passport ACA program? Watch the video to learn how to use the tool.

Download the Passport ACA Calculator 

What? Nothing!


I don't know why I love this video, but I do. You've seen the "What? Nothing!" exchange in movies, on TV and in real life.